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Field Notes
What keeps repeating across companies when they talk about AI, told through concrete cases, without alarm. You'll learn something even if you never buy anything.

"We already have ChatGPT, but I don't know if it's doing anything for us"
I heard the same line at three different companies this week. All three have active licenses, none has a usage policy, and none can say what process actually changed. The problem isn't the tool.

What a forty-minute quote actually costs
The full calculation, step by step: people, hours, the cost of the hour with employer burden included. And why that number has to exist before you buy anything.

Licenses nobody's auditing: how to find them in an afternoon
A three-step procedure using the corporate card statement and a spreadsheet. No new software.

The second use case has to cost less than the first
It's the most honest indicator that the capability actually stayed in-house. If the second one costs the same, what you bought was a vendor, not judgment.